Adobe Creative Cloud Cleaner Tool Mac

When installing the Creative Cloud desktop app, you receive the following error:

Click the following link to download the Adobe Creative Cloud Cleaner tool for Windows: AdobeCreativeCloudCleanerTool.exe. Create a directory/folder named AdobeCreativeCloudCleanerToolWin and then copy the downloaded file in it.; Choose Start Run and type cmd.; In the Command Prompt window, change directories to the. Adobe strongly recommends that you do not uninstall the Creative Cloud desktop app. However, in certain scenarios like a corrupted Creative Cloud desktop app, or problems installing some Creative Cloud apps, you can uninstall the Creative Cloud desktop app. The Adobe Creative Cloud Cleaner tool is intended for advanced computer users and can fix many common problems (such as removing old Adobe software, cleaning corrupt installation files, and fixing your host files to establish a connection with Adobe servers).

Download Creative Cloud Cleaner Tool

Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp.

Click Repair in the error message to fix the issue.

See Uninstall the Creative Cloud desktop app on Windows.

See Uninstall the Creative Cloud desktop app on Mac.

Download and reinstall the Creative Cloud desktop app.

Run the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app. See Run the Creative Cloud Cleaner Tool.

In the Creative Cloud Cleaner Tool, choose option 3: Creative Cloud 2017,2015, 2014, Creative Cloud & CS6 Products. Then, choose option 1: Adobe Creative Cloud Desktop.

• Program Files (x86)Common FilesAdobeOOBE
• UsersAppDataLocalAdobeOOBE

/Library/Application Support/Adobe/OOBE

Note:

If you get This folder is currently in use error while trying to rename the folder, do the following:

• Close all the Adobe applications running on your system.
• Check if any of the following background processes are running and close them:

Creative Cloud, Adobe Desktop Service, CCXProcess, CCLibrary, CoreSync, CoreSync helper, Adobe IPC Broker, armsvc, AGS Service

Download and reinstall the Creative Cloud desktop app.

Create a new local user account with administrator privileges, and log in using that account. Then download and reinstall the Creative Cloud desktop app.

See Create a local user account in Windows 10.

See Create a user account.

See Create a user account.

See Set up users on your Mac.